Online Tech Support Company

  • You are here: 
  • Home

WII system update using wirless internet connection and getting online

Posted on July 17th, 2008

Connecting the WII console to internet is very easy, not much complicated.As per WII tech support almost all the 802.11g/ 802.11b routers are compatible,N and preN standards may not be compatible.

For the user who have 802.11g.802.11b wireless routers,follow the below steps for getting the WII online wirelessly on WII options icon in the menu screen.
        which will open Data management and WII settings windows. on the WII settings.
         WII system settings 1 opens up.

3.Browse the available pages and search of internet button.
          Opens windows named internet. the button connection settings.
          connection settings screen with connection numbers opens up.

5.Click on a unassigned connection (none).
           connection screen opens up with wireless and wired option.

6.Click wireless connection
             Options for Manual setup,access point Nitendo Wi-fi USB conection

opens up.

7.Click on search for an Access point
              after few seconds screen with available wireless signal in the

environment opens.

8.Select your wireless network name(wireless signal/your wireless ssid)
               first it will popup to save click ok and then to test connection click ok

The connection will be tested and we are online for updating and gaming!!!

If you have N or PreN wireless router for connecting WII change the operations mode of the router to g only or b only,I will check and update on the router settings shortly.

Tags: , , , , , , , , ,
Filed under Home Network | No Comments »

Unable to install Service Pack 1 through Windows Update. Error 800736CC

Posted on July 17th, 2008

You may get Error 800736CC while installing Service pack 1 through Windows Update.  You may encounter same error when installing couple of Windows Updates.

Follow the steps below to resolve the issue

1. Click Start -> Run -> Services.msc -> Ok
2. Search for Windows Update service
3. Right click on it and click Stop
4. Search for BITS service and stop it
5. Click Start -> Computer -> C:\ -> Windows
6. Look for Software Distribution, Right click on it and rename it to Software Distribution.old.
7. Click Start -> Run -> Services.msc -> Ok
8. Search for Windows Update service
9. Right click on it and click Start
10. Do the same for BITS service
11. Reboot the computer.
12. Try Windows Update

Note: If you have any problem in renaming the Software Distribution folder you can try it from the safemode

If it still fails download the Service Pack 1 manually from , save it to the desktop.

Try to install it from the safemode.

To reboot the comptuer in safemode :

1. Keep tapping F8 when you turn on the computer
2. Select Safemode from the Advanced boot options
3. Follow the instruction on the screen to boot in the safemode


Tags: , , , , , , ,
Filed under Windows Vista | No Comments »

Windows Home Server - Is it worth buying?

Posted on July 16th, 2008

Microsoft had introduced Server based computer to the Home users for the first time.  Is this what people were waiting for?


Microsoft says it is worth buying it, because


- it automatically take a backup of computer

- it allows you to access your computer outside the network

- they give the personalised website to store the pictures and files

- it helps you to organize digital files

- simple restore of complete PC


but, what difference it makes from Windows Vista.  When their own product Windows Vista does everthing that listed above including restoring file version, then what is the need for a separte Home Server.


Though it might be Small offices has less employees.


Wanna try the product Free for 120 days? click here


Please share your views about this hyped server


Tags: , , , , ,
Filed under Computers, Windows Vista, Windows XP | No Comments »

Windows Defender Good or Bad?

Posted on July 16th, 2008

I have been getting mixed opinions about Windows Defender Program from many of my customers. Some people like it and some don’t. Thought of sharing my personal experience with this software.

Actually Windows Defender has replaced Windows AntiSpyWare in 2006. Everybody expected it to threaten the Anti-Virus software companies. Did this program met the expectation? I dont think so.

I am just jotting down some pro & cons of Windows Defender program based on my experience.

: It is Free.
: Compatible with most of the Windows OS Version. Easy to install and uninstall.
: Has options to find that last critter and kill it when using Advanced Tools in conjunction with Safe Mode.

Cons :
: Yet to go a long way to meet the customer requirement.
: Updates are very slow.
: Got to be more Proactive.
: Not easy to maintain its friendliness with the legitimate third party software.
: Scanning capability of this program needs to be improved a lot.

Personally, Being a MS fan, I am really disappointed with this software performance. Sometime back, when I was fixing one my customer XP PC. This program found nothing. But the task manger showed lot of hints about Spyware attacks. I tried a different program which found more the 20 culprits. That’s was last time I used Windows Defender.

Since most of the virus program are developed targeting Windows environment, I feel MS should focus more on this program to help its customers to save lot of time & money.

Like most of the Microsoft’s freeware softwares, windows defender has to speed up it developments to catch up with Anit-MS elements.

Note : This article is based on my personal experiences with Windows Defender, I appreciate the readers view on this software.


Tags: , , , , , , ,
Filed under Windows Vista, Windows XP | No Comments »

Sharing and Configuring the Network Printer in Windows XP.

Posted on July 16th, 2008

It is a very simple process and saves lot of time in small, big offices or sometimes even at home.

Before configuring a network printer, you got to make sure that the following things are in place

: Keep the printer switched on
: Connect it properly (USB or Parallel Port) and print a test page to confirm the status.
: Ensure that your Laptop or Desktop is connected to the wired or wireless network.
: Note down the Name of the computer which connected to the Printer.

Steps by Step guide to Share the printer in a Laptop or Desktop which has Windows XP (All Editions)

: Click on “Start” Menu
: Click on “Printers and Faxes”
: Click on “Add a Printer” on the left Menu to open an Add Printer Wizard
: It will take you to choose between A Local Printer and A Network Printer.
: Choose “A Network Printer” option and Click Next
: In the next screen you will be in “Browse for Printer” Screen
: In the Shared Printer List, you will be able to see the PC which was connected
: Double click on the PC name to see the share printer.
: Double click on the Printer, It will show you a dialog box to install the drivers.
: Install the Drivers and Printer a Test Page.
: It is mandatory to have the Printer connected to the Laptop or Desktop is powered on and Connected to the Network

If you feel that something needs to be added in the article, Please leave your comment.


Tags: , , , , , , , , , , , ,
Filed under Home Network | No Comments »

How to increase the performance of your computer?

Posted on July 15th, 2008

Temporary files and unwanted startup items on your computer might affect the performance of your computer. 

Follow the steps carefully to remove the unwanted files on your computer

1. Click Start -> Programs -> Accessories -> System Tools -> Disk Cleanup
2. Enable Downloaded Program Files, Temporary Internet files, Recycle Bin, Temporary Files
3. Click Ok

Allow some time to clear the temp files on your computer.

4. Click Start -> Run -> Temp -> Ok
5. Delete all the files
6. Click Start -> Run -> %Temp% -> Ok
7. Delete all the files
8. Right click on Recycle Bin and Empty the Recycle Bin
9. Reboot the computer

If you think the computer is still slow then..

1. Click Start -> Run -> MSConfig -> Ok
2. Click Startup Tab
3. Uncheck the program that you never used or the program that you don’t want to start when the computer boots to the desktop
4. Click Services Tab -> Enable “Hide all Microsoft Services”
5. Disable the services that you don’t want to run or you never used
6. Click Ok
7. Reboot the computer
Feel free to leave your comments here or contact us for more suggestions.


Tags: , , , , , , , , , , , , ,
Filed under Windows Vista, Windows XP | No Comments »

No lights on the wireless USB adapter - not detected by the computer or the usb port

Posted on July 15th, 2008

If USB wireless adapter is it not detected by the computer or no lights on the USB adapter,try the following steps to isolate is the problem with computer or USB port or adapter itself is faulty.

First if you are using a extension usb cable from the computer to the adapter remove that and try directly connecting the adapter, If this solves the problem then the extension cable is faulty.

Still if no lights on the adapter or it is not detected by the computer, then try in different USB port on the computer,If this solves the problem the particular USB port is faulty

Yet no lights on the adapter ,try it on a different computer.If the adapter is detected by the other computer then the first computer which we tried has to be checked (some times windows updates work for this issue)or if no lights in the new then wireless adapter has to be checked(faulty).

Tags: , , , ,
Filed under Home Network | No Comments »

How to remove Win32.NetSky.q E-mail worm

Posted on July 12th, 2008

Description:  Win32.NetSky.q is a worm that infects Windows 95, Windows 98, Windows 2000, Windows Me, Windows NT, Windows XP.

Type: Worm

What it does to your computer.

This electronic mail mass propagation worm has been detected in 0.3% of the infected computers. It had been one of the highly spread worms in 2004, the year in which it was created.

In order to spread through E-mail, it uses a vulnarability in Internet Explorer which allows it to automatically execute just by displaying the message in Outlook. The main objective of this worm is to self-propagate.  It also carries out a Denial of Service (DoS) attack from the infected systems against different web sites on given dates.

It tries to mislead the user into thinking that their computers have serious errors or viruses with banners or pop-up windows when visiting web pages, offering a free tool to correct the issues, but in reality it is a Trojan horse.  Once installed, the program continues to detect false problems in your system and asks the user to register the program, on paying, to fix the issue. The creators of this worm are paid from the sale of the program duping the users with false errors and virus. The damage caused is greater than just economic damage since it creates a false sense of security for the users, who may think that they have bought the tool which would protect them from worms such as these.

How to delete Win32/Netsky.Q worm files in Windows XP and Vista:

One of the ways to remove W32/Netsky.Q is by downloading specific removal tools availabe from Antivirus companies such as Symantec.  You can download the removal tool from the below given link,

How to remove Win32.NetSky.q manually?

To remove Win32.Netsky.Q worm manually, you need to delete Win32/Netsky.Q worm files

How to remove Win32.Netsky.Q worm files in Windows XP and Vista:

  • Click Windows Start menu, and in “Search,” click “For Files and Folders“
  • You will get a pop up asking you, “What do you want to search for?” Click “All files and folders.”
    Type any file name in the search box, and select “Local Hard Drives.”
  • Click “Search” and when you find the file, delete it.

How to stop Win32.Netsky.Q worm processes:

  • Click the Start menu, select Run.
  • Type taskmgr.exe into the the Run command box, and click “OK.” You can also launch the Task Manager by pressing keys ALT + CTRL + DELETE or CTRL + Shift + ESC.
  • Click Processes tab, and find Win32/Netsky.Q worm processes.
  • Once you’ve found the Win32/Netsky.Q worm processes, right-click and select “End Process” to stop Win32/Netsky.Q worm.


Tags: , , , , , , , , , , ,
Filed under Virus Removal Tips | No Comments »

Tabs missing in wireless client utility (Netgear, Linksys, Dlink, Belkin)

Posted on July 11th, 2008

Most of us use wireless adapter of different brands (Netgear, Linksys, Dlink, Belkin, etc.,) in our computer for wireless internet connection and we will use the manufacturer’s utility (software,tool) to configure/connect to network, which will appear as an icon on the right bottom of the screen.

On some occasions, for our surprise we will not see all the tabs (options) in the ultility, which will not allow us to connect wirelessly.

The below steps will surely solve the problem and get back the manufacturer’s wireless utility in full function,
          Start —>Run—->type “services.msc“—–>

            Local services list will be listed from the list of select Wireless Zero Configuration.

            Double click Wireless Zero Configuration

            Check on service status if it isstarted” click on “stop

            Click on apply and then ok (dont directly click on OK)

Now, if you open the wireless utility, you can see all the tabs (options) in the utility and will be completely functional.

What’s the cause :-Windows OS by default comes with a wireless utility that is called Wireless Zero configuration.  If all tabs in the manufacturer’s utility doesn’t appear, it means Wireless Zero configuration is functioning and that is the reason we are stopping it and getting the manufacturer’s utility up.                                   

If you want Wireless Zero configuration (windows wireless utility) functional then,

         Start —>Run—->type “services.msc“—–>

           local services list will be listed from the list select Wireless Zero Configuration

           double click Wireless Zero Configuration

           check on service status if it isstopped” click on “start

           click on apply and then ok                                                   

Now, you will see the windows wireless utility (two computer at the right bottom  of screen metioning wireless) fully functional.

                                                                 Enjoy wireless

Tags: , , , , , , , , , , , , , , , , , ,
Filed under Home Network | No Comments »

Cannot install Windows Vista - “Windows cannot install required files. Make sure all files required for installation are available, and restart the installation. Error code 0X80070020″

Posted on July 10th, 2008

While upgrading to Windows Vista, you may get the following error message.

“Windows cannot install required files. Make sure all files required for installation are available, and restart the installation” Error code 0X80070020
“Windows could not update the computer’s boot configuration”

Steps to Resolve :

1. Click Start, click Run, type regedit , and then click OK.
2. Locate and then click the following registry subkey:
3. In the results pane, right-click UpperFilters, and then click Modify.
4. In the Value data box, type PartMgr, and then click OK.
5. Exit Registry Editor, and then restart the computer.
6. Insert the Windows Vista DVD, and then upgrade the computer to Windows Vista.

Note: Take necessary backup of the registry before editing.


Tags: , , , , , , , , , , , , , ,
Filed under Windows Vista, Windows XP | No Comments »