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Unable to open Windows Media Player. Error “The file wmploc.dll has a version number of 11.0.6000.6336 where 11.0.6000.6324 was expected.”

While opening Windows Media Player you might get the following error message :

“The file wmploc.dll has a version number of 11.0.6000.6336 where 11.0.6000.6324 was expected.
Windows media player is not installed properly and must be reinstalled.
Do you want to install the player from the Microsoft website. Yes / No.”

If you try to download and install you will get the following error “A more recent version is already installed. Cancelling download”

This might happens because of the recent WMP updates if any or file corruption due to non microsoft software installation

To resolve this :

1. Click Start -> Type CMD on the “Start Search”
2. Right click on CMD and click Run as Administrator
3. Type unregmp2.exe /SwapTo:32 on the command prompt and hit enter key
4. Close the command prompt and reboot the computer

You should be able to open up Windows Media Player without any error. If the above steps didnt work then..

Click Start -> Run -> Regedit -> Ok
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\Setup\\wmplayer.exe and delete wmplayer.exe

Your comments on this post is much appreciated.

Bala - Online Technical Support