Archive

Archive for October, 2008

Unable to relaunch MS Outlook after closing down without rebooting the computer

October 16th, 2008 bala No comments

If you have Norton 360 and if you have problem in relaunching MS Outlook without rebooting the computer you can follow the steps listed below.

1. Open Norton 360.
2. Click on Settings.
3. Click Quick Controls -> Uncheck “SymProtect Tamper Protection”
4. Close Norton 360

5. Click Start and click Run.
6. In the Run dialog box, Type the following command and click Ok
Regsvr32.exe /u “C:\Program Files\Norton 360\tpShell.dll”

After performing the above steps please check whether the issue is resolved. If the issue still persist then

1. Click Start and click Run.
2. Type the following command and click Ok
Regsvr32.exe /u “C:\Program Files\Common Files\Symantec
Shared\Backup\buShell.dll”

Now your issue will be completely resolved.

After this make sure you have re-enable Symprotect Tamper Protection without fail.

Cause for this problem is due to the OUTLOOK.EXE process running at the background even after we close the MS Outlook.

As a work around you can also try relaunching MS Outlook after ending the OUTLOOK.EXE process from the task manager. (To open task manager press Ctrl+Alt+Del at the same time)

Free Online Virus Scan from Norton

October 8th, 2008 bala No comments

We see in most of the computers Antivirus Software is not up to date, though they have purchased the software. If the Antivirus is not up to date then it fails to scan or control the latest threat on the web.

To have your computer completely protected we would recommend to ran a online virus scan from Norton.

Click here to ran a Free Online Virus Scan.

This process might take an hour to complete depends on the size of your disk space. Once the scan is completed it will show you the status.

If it shows your computer is affected then call us at 1-877-356-0001 or initiate a chat from www.support1000.com for computer support to remove any threats from your computer.