Trouble installing Windows XP SP3 - KB925877
Written by bala from http://www.contussupport.com on September 16th, 2008 | 0 CommentsThere are basic steps to be followed if we have trouble in installing Windows XP SP3.
We can try in Clean Boot
We can try manual install by directly downloading it from the Microsoft Website
We can check the windows update services..
but apart from this we can check the svcpack.log for any error.
Recent times we found KB925877 is [...]
How to use Office Documents, saved or created in MS Office 2007 (latest edition)
Written by bala from http://www.contussupport.com on July 30th, 2008 | 1 CommentAs we allo know Microsoft had released Office 2007 long back which is far advanced than its earlier edition. Most of us still use earlier edition of MS Office which is Office 2003 / XP / 2000.
The advanced edition should always be compatible. But, when you create any documents using Office 2007 we will be [...]
Basic steps to fix the booting problem in Windows
Written by bala from http://www.contussupport.com on July 24th, 2008 | 0 CommentsSometimes, after you install a software or hardware you might have problem in booting the computer in to the desktop.
If your computer doesn’t boot or if it got stuck with reboot loop or if it gives blue screen then you can follow the basic steps given below
Device Manager And Network Connections Looks Empty / Blank after installing SP3
Written by bala from http://www.contussupport.com on July 21st, 2008 | 0 CommentsAfter installing SP3, there are several issues with both Microsoft and Non-Microsoft applications. One common issue is with the device manager if you have Norton 2008 installed on the computer.
As usual, Norton blames Microsoft and Microsoft blames Norton, but the end users are facing the trouble.
Here are the steps to resolve this issue by uninstalling [...]
Windows Search Stopped Working After Uninstalling Windows XP SP3
Written by bala from http://www.contussupport.com on July 21st, 2008 | 0 CommentsAfter uninstalling SP3, Windows Search might stop working, if the Windows Search is upgraded manually or separately through Windows Update.
If this happens then it might be because of an component XmlLite. This component is responsible for parsing and to write XML files. If this is not present thenit may also affect Visio software and even [...]
Songs skips at the end - Windows Media Player 11
Written by bala from http://www.contussupport.com on July 21st, 2008 | 0 CommentsI see songs get skipped on Windows Media Player at the end of the track. This happens mainly on the Sigmatel sound device. We will be able to resolve the issue if we disable the enhancement for sound device.
To do this follow the below steps,
1. Click start.
2. Go to control panel.
3. Open sound.
4. Under the [...]
Common Issues with Windows XP SP3
Written by bala from http://www.contussupport.com on July 21st, 2008 | 0 CommentsAfter installing SP3 if the computer produce Blue screen with the error code 0X0000007e
1. Boot the computer in the Safemode
2. Click Start -> Run -> Regedit -> Ok
3. Navigate to HKLM\System\Current Control Set\Services\Intelppm\Start
4. Change the value from 0 to 4
If the above steps doesn’t help then boot the computer from the CD and go to [...]
Unable to save images in proper format – Internet Explorer saves image as .bmp
Written by bala from http://www.contussupport.com on July 21st, 2008 | 0 CommentsThis problem might occur if there is huge number of Internet files. To resolve this, follow the steps give below
1. Start Internet Explorer
2. On the Tools menu, click Internet Options.
3. Click the General tab.
4. Under Browsing History -> Temporary Internet files, click Delete Files.
5. When you are prompted to delete all temporary Internet files, click [...]
Internet Explorer cannot display the webpage after installing the Windows Update KB951748
Written by bala from http://www.contussupport.com on July 21st, 2008 | 0 CommentsIf you have problem in connecting to internet after installing Windows Update and if you have Zone alarm installed then follow the steps given below
1. Open Zone Alarm
2. Click Firewall
3. Go to Main
4. Click Internet Zone Security
5. Move the slide bar from High to Medium
6. Exit from Zone alarm
7. Reboot the computer once
Now you should [...]
Cannot install Windows Vista - “Windows cannot install required files. Make sure all files required for installation are available, and restart the installation. Error code 0X80070020″
Written by bala from http://www.contussupport.com on July 21st, 2008 | 0 CommentsWhile upgrading to Windows Vista, you may get the following error message.
“Windows cannot install required files. Make sure all files required for installation are available, and restart the installation” Error code 0X80070020
or
“Windows could not update the computer’s boot configuration”
Steps to Resolve :
1. Click Start, click Run, type regedit , and then click OK.
2. Locate and [...]






