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Error 80070643 while installing Windows Update KB933888 - Error installing zune update

March 13th, 2009 Rishi 2 comments

Error 80070643 while installing Windows Update KB933888

Reason for the cause :

Registry might corrupt or invalid registry values

Suggestions :

1.       Click Start -> Run -> Type Regedit -> Ok

2.       Check for Installer key under

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\windows

3.       If Installer key is missing then right click on Windows -> Key -> name it as Installer

4.       On the right pane right click on the blank window -> Dword -> name it as disablerollback

5.       Right click on disablerollback -> have value as 1

6.       Close all the windows and reboot the computer to install the update again

Rishi
MS Shell User &
Media technologist

Error code 18 in device manager for Zune Device

July 21st, 2008 Mitr4all No comments

Hi Guys,

The other day, I purchased a new Zune 80-GB device. It is a really cool device in the market for MP3 players. As I was going through the forums and pages,many people were not satisfied with the support being offered due to which many hesitate to get the device.

Okay, let me come back to the issue which I encountered on my computer. I got the device, unpacked it, installed the required package, and connected the device to the computer, but the Zune software was not able to detect the device.

So, I went in and checked the Device Manager, was able to see the Zune device with an exclamation mark. When I checked the properties for Zune device inDevice Manager, I got the below error message:

“Reinstall the drivers for this device (Code 18).”

As the error states, I uninstalled the drivers and reinstalled it, but was still getting the same error message. So, I did some research on it and found out that the Windows Media Format was the culprit. So, I implemented the following steps to fix the issue,

* Disconnected the Zune Device from Computer.
* Went to Add or Remove Programs.
* Uninstalled the programs in the following order:
o Zune Language Packs.
o Zune Program.
o Windows Media Player 11 (after uninstalling Windows Media Player, restart the computer).
o Windows Media Format 11 Runtime (if you get this, you will have to restart the computer again).
* Downloaded and installed Windows Media Player and Zune Software.
* Connected the Zune Device to the computer and voila!!! it was detected on the computer and the Zune software.

Happy Zuning.
Mitr4all
http://mitrforall.googlepages.com

Try free Online technical support @ www.support1000.com beta

Code 28 in Device Manager for Zune

July 21st, 2008 Mitr4all 4 comments

I was just browsing through the forums on Zune.net. I noticed that there were ongoing issues with the Zune Device, that is not recognized by the Software.

The most common issue is Error Code 28 on the Device Manager.

Here is the error that reads when you open device manager.

“The drivers for this device are not installed. (code 28)”

Here is the steps that can be followed to resolve the issue

1) Unplug the device from the computer.
2) Click on Start, in the start search, type “Driverstore” (Without Quotes).
3) Go to File Repository\wpdmtp.inf_3eba85bf
4) Right Click on wpdmtp.inf (or wpdmtp), then click on Copy.
5) Click on Start, in the start search, type “C:\Windows\inf” (Without Quotes)
6) Click on Edit (in the menu) on the window and click on Paste.
7) Close all the Windows and connect the Zune device.

Note: If the device itself not detected then you have to install the drivers manually
This suggestion may apply only for Windows Vista

Happy Zuning..

Mitr4all.
http://mitrforall.googlepages.com

Try free Online technical support @ www.support1000.com beta