Support1000

One of the following errors, or similar errors, appear when the computer is turned on:

CPU Fan Failed. Press F2 to continue to boot. Otherwise, the system will power down in five seconds. Have system serviced immediately.
or

“ERROR: CPU Fan Has Failed! PC will automatically power down in a few seconds. Service the PC immediately to prevent damage to the PC.”

If you get the above error message then most likely the Processor Fan might gone bad

Follow the steps given below to troubleshoot / diagnose on this issue

1. Open the Tower carefully
2. Look at the processor to determine if it has a fan
- Make sure the fan power cable is connected firmly to the motherboard.
- Check for any objects that might stop the fan
- With the power off and the power cable disconnected, gently spin the fan with your fingers to make sure the fan is not stuck. If the fan blades do not move or resist movement, replace the fan.
3. With the Tower is open, connect the power cable and turn on the computer.
4. Look inside to make sure the fan is spinning and is not making noise.
- If the fan is not working or is making a loud noise, the fan should be replaced.
- If the fan spins and is not making noise, turn the pc off by pressing the power button on the front of the computer for 5 seconds.
5. Reconnect the Keyboarad, Mouse and monitor cables
6. Turn on the computer and press F10 repeatedly at the first logo screen until a BIOS screen appears.

(Note : If pressing F10 didnt help then try F11 or F1 to enter bios)

7. Use the left and right arrow keys to select Advanced menu.
8. Use the up and down arrow keys to select Hardware Monitor , and press Enter .
9. Select CPU Fan Check and press Enter .
10. Use the following list to determine the CPU Fan Check value for your PC configuration:

- Active heat sink; cooling fins directly on processor with a fan sitting on top of the fins.
hardware monitor/CPU fan check = ENABLED

- Passive heat sink; cooling fins on processor without a fan directly on top.
hardware monitor/CPU fan check = DISABLED

- Fan duct leading to a fan sitting on or directly over the processor cooling fins.
hardware monitor/system fan check = ENABLED

- Fan duct without any fan
hardware monitor/system fan check = DISABLED

11. If the value is different than what is currently set, change the value as follows:
- Select CPU Fan Check and press Enter .
- Select the correct value ( ENABLED or DISABLED ) and press Enter .
12. Press F10 and press Enter to save the settings and exit.

If still you get the error then the fan should be replaced.

Note : You can remove the tower only if you are comfortable with that. Otherwise please call the local technician

Bala
Support1000.Com