Device Manager And Network Connections Looks Empty / Blank after installing SP3
After installing SP3, there are several issues with both Microsoft and Non-Microsoft applications. One common issue is with the device manager if you have Norton 2008 installed on the computer.
As usual, Norton blames Microsoft and Microsoft blames Norton, but the end users are facing the trouble.
Here are the steps to resolve this issue by uninstalling Norton
Note : Before you uninstall Norton please log on to the page given below to learn how to take back your product key.
http://service1.symantec.com/SUPPORT/norton2008.nsf/docid/2007082908475279?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid
Uninstall Norton by downloading the removal tool from here,
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Reboot the computer and check the status of the Device Manager and Network Connections.
If problem persists still then follow the steps given below (please do not try the steps if you are not comfortable with registry.)
Start -> Run -> Regedit -> Ok.
Locate HKLM\SYSTEM\ControlSet00X\Enum\Root\LEGACY_LIVEUPDATE_NOTICE
and delete Legacy Live Update Notice key (where x is a number).
Locate HKLM\SYSTEM\CurrentControlset\Enum\Root\LEGACY_LIVEUPDATE_NOTICE delete Legacy Live Update Notice key
Reboot the computer and check the status
I am sure that your issue will be resolved by following the above steps.
Bala
