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Posts Tagged ‘Ip address’

Verifying wireless internet access in Iphone

July 21st, 2008 dinesh.k No comments

If you are trying to access wireless internet using iPhone here are the basic steps for verifying and troubleshooting to join and access a wireless network.

The first step is to look for the wireless signal symbol which is present on the left top corner of the screen .

If there is no wireless symbol on top, and the phone hasn’t joined any wireless connection then start working on accessing and connecting to wireless network.

To join a wireless network,

1. Go to the settings—– Wi Fi and check for Networks (network name/SSID) scanned.

2. Tap on the wireless network you want to join.

3. Now, check whether you got the wireless signal icon on top left corner of the screen, and if the icon is present try to access the internet.

If you see the icon but still if you are not able to access the internet.

1. Go to settings — WiFi networks and tap on more next to the network, where you will get a screen with tabs IP, BootP, and static.

2. Check if you have IP address (numbers) when you tap IP tab, and if there are no numbers, tap on Renew lease, if you still don’t get the IP address then it could be because of,

a. The wireless network is secured so we need to have wireless network security password or
b. The wireless network has mac address filter where we need to add our Iphone mac address to the router.

Mac address of Iphone can be obtained from settings—-General—About

Editor

www.Support1000.Com

How to find IP address on Windows XP or Windows 2000.

June 21st, 2008 dinesh.k No comments

If you feel uncomfortable to find the computer Ip address using the command prompt window(black window), below step is the simplest procedure to find IP address on the XP/2000 computer ,without using the command prompt.The GUI of XP/2000 gives us the option .finding the IP address using the local area connection icon is just two step process

1. Locate the two computer icon on the right bottom of the screen (Local area connection).
2. Double left click the icon /right the icon select status.
3. Local area connection status window will popup with General and support tabs.
4. Click on support tab which will give you the IP address, subnet mask, default gateway of the computer (Ethernet adapter).

Note:- If the repair button in the bottom of the screen is grayed out then you have a static, and IP if the repair button is active then your computer has dynamic IP.

If you have a doubt on the type (static or dynamic) of IP address on the computer, using the above note we can confirm.This information is useful while troubleshooting with a support technician.