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Posts Tagged ‘no boot’

Black Screen With Blinking Cursor - when the computer is turned on - No Boot Situation

February 26th, 2009 bala 3 comments

When you turn on the computer if you get Black screen with blinking cursor on the top left corner, then it could be a problem with the display adapter.

To diaganose, Reboot the computer and start tapping F8 continuously as soon you see the manufacturer name on the screen.
Select Safemode
Choose the operating system and boot to the desktop
Right Click My Computer -> Properties
Click Hardware Tab -> Device Manager
Look for Display adapter on the list and disable it
Close all the window and reboot the computer in the regular mode

If you able to get in to desktop on the regular mode, go to Device Manager and enable the display adapter.

Right click on the display adapter and click uninstall.
Reboot the computer (It should automatically reinstall the driver)

Issue will be fixed. If it is not then install the display driver from the manufacturer website

Support1000.Com is an Online Technical Support Company providing Computer Support to the users having Computer Problems across the globe.

How to backup if the computer doesn’t boot in any of the modes - Windows Vista

September 18th, 2008 bala No comments

Recently I came across this situation that I couldn’t boot the computer in any of the modes.

Tried Startup Repair from the WinRE, it failed to boot.
Tried System Restore from WinRE, that said there are no system restore points created.

Luckily I had Flash drive by which I was able to transfer my datas from the repaired computer through Command Prompt in WinRE

Follow the steps below to backup data from the WinRE on Windows Vista Computer

1. Insert the Windows Vista DVD
2. Respond to the message when it says “Press any key to boot..” to boot the computer from the DVD
3. Select English and click Next on language selection screen
4. Click “Repair your computer” at the bottom
5. If it ask you select the OS to repair continue with that
6. Click Command Prompt from the System Recovery Options
7. Simply type C: and press enter, to access the local drive
8. Insert the Flash drive or External Hard drive and use the copy commands to transfer the data

Eg : To copy the whole directory
Type the following commands

Xcopy “users\your account name\Documents” “F:\Documents” /s/i

This will copy the whole Documents folder to the flash drive, provided the drive letter for your flash drive is F:\

Good Luck

Bala - Online Technical Support

Error : CPU Fan failed occurs unexpectedly when the computer is turned on

August 20th, 2008 bala 3 comments

One of the following errors, or similar errors, appear when the computer is turned on:

CPU Fan Failed. Press F2 to continue to boot. Otherwise, the system will power down in five seconds. Have system serviced immediately.
or

“ERROR: CPU Fan Has Failed! PC will automatically power down in a few seconds. Service the PC immediately to prevent damage to the PC.”

If you get the above error message then most likely the Processor Fan might gone bad

Follow the steps given below to troubleshoot / diagnose on this issue

1. Open the Tower carefully
2. Look at the processor to determine if it has a fan
- Make sure the fan power cable is connected firmly to the motherboard.
- Check for any objects that might stop the fan
- With the power off and the power cable disconnected, gently spin the fan with your fingers to make sure the fan is not stuck. If the fan blades do not move or resist movement, replace the fan.
3. With the Tower is open, connect the power cable and turn on the computer.
4. Look inside to make sure the fan is spinning and is not making noise.
- If the fan is not working or is making a loud noise, the fan should be replaced.
- If the fan spins and is not making noise, turn the pc off by pressing the power button on the front of the computer for 5 seconds.
5. Reconnect the Keyboarad, Mouse and monitor cables
6. Turn on the computer and press F10 repeatedly at the first logo screen until a BIOS screen appears.

(Note : If pressing F10 didnt help then try F11 or F1 to enter bios)

7. Use the left and right arrow keys to select Advanced menu.
8. Use the up and down arrow keys to select Hardware Monitor , and press Enter .
9. Select CPU Fan Check and press Enter .
10. Use the following list to determine the CPU Fan Check value for your PC configuration:

- Active heat sink; cooling fins directly on processor with a fan sitting on top of the fins.
hardware monitor/CPU fan check = ENABLED

- Passive heat sink; cooling fins on processor without a fan directly on top.
hardware monitor/CPU fan check = DISABLED

- Fan duct leading to a fan sitting on or directly over the processor cooling fins.
hardware monitor/system fan check = ENABLED

- Fan duct without any fan
hardware monitor/system fan check = DISABLED

11. If the value is different than what is currently set, change the value as follows:
- Select CPU Fan Check and press Enter .
- Select the correct value ( ENABLED or DISABLED ) and press Enter .
12. Press F10 and press Enter to save the settings and exit.

If still you get the error then the fan should be replaced.

Note : You can remove the tower only if you are comfortable with that. Otherwise please call the local technician

Bala
Support1000.Com

Basic steps to fix the booting problem in Windows

July 24th, 2008 bala No comments

Sometimes, after you install a software or hardware you might have problem in booting the computer in to the desktop.

One solid message we used to get is “We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.”

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.”

If your computer doesn’t boot or if it got stuck with reboot loop or if it gives blue screen then you can follow the basic steps given below:

1. Reboot after disconnecting all the external devices. For eg. printer, scanner, Xbox, etc.
2. Read the error message properly if you get the blue screen. It may tell you the hardware or software that causing the problem.
3. Check whether you can boot it in the safemode
4. If it got stuck in the reboot loop and if you are able to boot in the safemode then go to System properties -> Advance -> Startup and Recovery -> disable Automatic Restarts. If you reboot the computer now you will be able to read the error message on the blue screen.
5. If you could boot the computer in the safemode then try disabling Startup items and non microsoft services from the System configuration utility (Msconfig).
Bala
Support1000.Com