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Posts Tagged ‘software’

Basic steps to fix the booting problem in Windows

July 24th, 2008 bala No comments

Sometimes, after you install a software or hardware you might have problem in booting the computer in to the desktop.

One solid message we used to get is “We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.”

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.”

If your computer doesn’t boot or if it got stuck with reboot loop or if it gives blue screen then you can follow the basic steps given below:

1. Reboot after disconnecting all the external devices. For eg. printer, scanner, Xbox, etc.
2. Read the error message properly if you get the blue screen. It may tell you the hardware or software that causing the problem.
3. Check whether you can boot it in the safemode
4. If it got stuck in the reboot loop and if you are able to boot in the safemode then go to System properties -> Advance -> Startup and Recovery -> disable Automatic Restarts. If you reboot the computer now you will be able to read the error message on the blue screen.
5. If you could boot the computer in the safemode then try disabling Startup items and non microsoft services from the System configuration utility (Msconfig).
Bala
Support1000.Com

Error code 18 in device manager for Zune Device

July 21st, 2008 Mitr4all No comments

Hi Guys,

The other day, I purchased a new Zune 80-GB device. It is a really cool device in the market for MP3 players. As I was going through the forums and pages,many people were not satisfied with the support being offered due to which many hesitate to get the device.

Okay, let me come back to the issue which I encountered on my computer. I got the device, unpacked it, installed the required package, and connected the device to the computer, but the Zune software was not able to detect the device.

So, I went in and checked the Device Manager, was able to see the Zune device with an exclamation mark. When I checked the properties for Zune device inDevice Manager, I got the below error message:

“Reinstall the drivers for this device (Code 18).”

As the error states, I uninstalled the drivers and reinstalled it, but was still getting the same error message. So, I did some research on it and found out that the Windows Media Format was the culprit. So, I implemented the following steps to fix the issue,

* Disconnected the Zune Device from Computer.
* Went to Add or Remove Programs.
* Uninstalled the programs in the following order:
o Zune Language Packs.
o Zune Program.
o Windows Media Player 11 (after uninstalling Windows Media Player, restart the computer).
o Windows Media Format 11 Runtime (if you get this, you will have to restart the computer again).
* Downloaded and installed Windows Media Player and Zune Software.
* Connected the Zune Device to the computer and voila!!! it was detected on the computer and the Zune software.

Happy Zuning.
Mitr4all
http://mitrforall.googlepages.com

Try free Online technical support @ www.support1000.com beta

Code 28 in Device Manager for Zune

July 21st, 2008 Mitr4all 4 comments

I was just browsing through the forums on Zune.net. I noticed that there were ongoing issues with the Zune Device, that is not recognized by the Software.

The most common issue is Error Code 28 on the Device Manager.

Here is the error that reads when you open device manager.

“The drivers for this device are not installed. (code 28)”

Here is the steps that can be followed to resolve the issue

1) Unplug the device from the computer.
2) Click on Start, in the start search, type “Driverstore” (Without Quotes).
3) Go to File Repository\wpdmtp.inf_3eba85bf
4) Right Click on wpdmtp.inf (or wpdmtp), then click on Copy.
5) Click on Start, in the start search, type “C:\Windows\inf” (Without Quotes)
6) Click on Edit (in the menu) on the window and click on Paste.
7) Close all the Windows and connect the Zune device.

Note: If the device itself not detected then you have to install the drivers manually
This suggestion may apply only for Windows Vista

Happy Zuning..

Mitr4all.
http://mitrforall.googlepages.com

Try free Online technical support @ www.support1000.com beta

Unable To Open Applications - Error “Bad image”

June 21st, 2008 bala No comments

When opening couple of applications which require .Net framework, you may get error “Bad image” followed by the error code 0xC000007B.

To resolve this, you can try enabling all the dependent services of .Net framework.

To do so, go to

· Start -> type “programs and features” in the start search.

· Open the Programs and Features.

· Click Turn Windows features on or off.

· Expand or Open Microsoft .Net framework.

· Enable Windows Communication Foundation HTTP Activation.

· Enable Windows Communication Foundation Non-HTTP Activation.

· Enable XPS Viewer.

· Click Ok.

· Close the Programs and Features.

· Reboot the computer.

Try to open the programs that you had problem with,

If it still doesn’t resolve the problem then simply do Windows update, which will update the .Net framework engine.

Bala
www.Support1000.Com