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We see in most of the computers Antivirus Software is not up to date, though they have purchased the software.  If the Antivirus is not up to date then it fails to scan or control the latest threat on the web.

To have your computer completely protected we would recommend to ran a online virus scan from Norton.

Click here to ran a Free Online Virus Scan. 

This process might take an hour to complete depends on the size of your disk space.  Once the scan is completed it will show you the status.

If it shows your computer is affected then call us at 1-877-356-0001 or initiate a chat from www.support1000.com for computer support to remove any threats from your computer.

What is w32.sillyFDC virus?

W32.SillyFDC is a common detection process for files that are infected with W32.Silly. This virus copies and renames itself on removable devices and root of

local and remote drives.

Removal Procedure For W32.SillyFDC Virus:

*
Disable System Restore temporarily (Windows Me/XP).
*
Restart the system in safe mode.
*
End malicious Process

1.
Press Ctlr+Alt+Del.
2.
Click Process tab.
3.
End the process if present: password_viewer.exe, CALC, calc, mscalc.exe, startupfolder, config_startupfolder.com, config_.com.

2. Delete the auto run files.

* Go to Start > Run, type “cmd.”
* At the command prompt, type “cd\”, this will bring you to C:\
* Type “attrib” (C:\>attrib), it will display files with attributes. Take note on attribute of autorun.inf. Usually, it has SHR.
* Type “attrib -s -h -r C:\autorun.inf”, it will remove System, Hidden and Read-Only attribute.
* Type “edit autorun.inf” it will open DOS Editor and display contents as follows,

*********************************

[autorun]

open=file.exe

shell\Open\Command=file.exe

shell\open\Default=1

shell\Explore\Command=file.exe

shell\Autoplay\command=file.exe

********************************

Take note of the file/path.

Ex: Open=file.exe where file.exe is the filename of the file that autoruns.

*
Exit DOS Editor.
*
Back at the command prompt, type “attrib -s -h -r file.exe”, where file.exe is the file that was called on DOS editor to autorun. Ex: C:\>attrib -s -h -r

file.exe. If it is located on different directory include the path. Ex: C:\>attrib -s -h -r c:\Windows\file.exe.
*
Type “del file.exe”. If it is located on different directory include the path.
*
Ex: C:\>del c:\Windows\file.exe.
*
Type “del autorun.inf”
*
Type “del c:\Windows\autorun.inf.
*
Type “del c:\Windows\password_viewer.exe.
*
Type “del c:\Douments and Settings\(Your User Name)\Local Settings\Application Data\Microsoft\CD Burning\autorun.inf.
*
Exit command prompt by typing “exit.”

3. Perform Disc Cleanup.

* Go to Start > All Programs > Accessories >System Tools, click Disc Cleanup.
* Check the following: Downloaded Program Files, Temporary Internet Files, Offline Webpage, Recycle Bin and Temporary Files.

4. View hidden files and folders.

*
Open Windows Explorer.
*
Go to Tools > Folder Options.
*
Go to View Tab.
*
Mark “Show hidden files and folders.”
*
Click Apply, then OK.

Update and scan with antivirus installed in your system. Then, quarantine or delete all the infected files immediately.

5. Search for other files and delete them.

*
Go to Start > Search.
*
Find and delete files: password_viewer.exe, calc.exe (not the one located on \system32\calc.exe), mscalc.exe, startupfolder.exe, config_.exe,

startupfolder.com and config_.com.

6. To make sure that the virus is completely removed from your computer, perform a full scan of your computer using antivirus and antispyware software in your PC.

A computer virus is nothing but a program that “infects” your computer. “Trojans” and “worms” are similar. While many of them are not dangerous, some of them can cause extensive damage to the computer system. For example, they can delete some or all of your files stored in your system, send your e-mail address list to unscrupulous elements.

There are various viruses that pose threat to the internet users. Categorizing them is not easy since many viruses have multiple characteristics and thus they fall into different categories. Mainly, there are two different types of categories, which is what they infect and how they infect. Since they are so
common, we are also going to include a category specific to worms.

What They Infect

Viruses infect a number of different portions of the computer’s operating and file system.

These include:

* System Sectors
* Files
* Macros
* Companion Files
* Disk Clusters
* Batch Files
* Source Code
* Worms using Visual Basic

How They Infect

Sometimes, viruses are also categorized by how they infect. The categorizations may overlap the categories above and may even be included in the description, for example, polymorphic virus. The following are the different categories:

* Polymorphic Viruses
* Stealth Viruses
* Fast and Slow Infectors
* Sparse Infectors
* Armored Viruses
* Multipartite Viruses
* Cavity (Spacefiller) Viruses
* Tunneling Viruses
* Camouflage Viruses
* NTFS ADS Viruses

The serious threat from virus is data theft. The viruses attach to the host system and transmit all the personal information to undesired sources. The virus

can be checked thanks to antivirus software along with firewall etc.

How to prevent virus infection?

1. The following are some of the steps to prevent a computer virus infection:

Your computer should have antivirus software installed in it. Also, the antivirus should be updated routinely for latest virus definitions. If the annual license gets over, update it immediately. Many new viruses are discovered each month. The following are the links to three leading vendors of antivirus,

* Symantec Norton Antivirus.
* MacAfee Antivirus.
* AVG Antivirus.

2. The antivirus software should be used to check every file that is received from another source, especially files received over the internet or on a disk.

3. Make sure not to open any attachments from e-mails you receive unless you expect it. Don’t open the attachment even if the e-mail comes from a known person, friend or colleague since many viruses use a person’s e-mail address book to spread the virus.

4. The below-mentioned file types are the most dangerous as they contain programs (as opposed to documents). Thus, never open an attachment with the following extensions,

* .exe
* .com
* .scr
* .vbs
* .cmd
* .bat
* .reg

5. Virus could also invade through word documents, excel documents, and other files which have macros that functions as viruses. Thus, make sure to have the virus check turned on. In word, choose tools > options to open the options/preferences dialog box. Click the security tab, otherwise, click the General tab.

* On the general tab, make sure macro virus protection is checked. Click OK to close the dialog box. With this feature, when you open any Word document that contains macros, a message appears warning you about the macros and letting you disable them. When you see this message, you should disablemacros if you didn’t expect them to be there.

* On the Security tab, click the macro security button and choose one of the options, except the low option, which doesn’t protect you. Click OK twice.

6. For Windows users, Microsoft has download resources required to fix security and virus loopholes. Thus, go to www.microsoft.com and click download, and look for your version of Windows. If you have Windows XP, choose Start>Help and Support and click the Office Updates link. There you can also turn on Automatic Updates. By selecting Automatic updates, whenever the computer is turned on and connected to the internet, you will be notified if an update is available, download it for the latest protection.

7. The following are some of the links to sites that monitor viruses. These sites provide information on current viruses. When you hear about a virus, before passing on the information, it’s a good idea to check at these sites first. They also provide tools for getting rid of a virus.

* http://www.us-cert.gov/current/current_activity.html
* http://www.symantec.com/avcenter/
* http://www.mcafee.com/anti-virus/default.asp

8. All computers should have a software firewall. An often-recommended free one is Zone Labs’ Zone Alarm. Another good firewall is Norton Personal Firewall. If you have an always-on broadband connection, your modem should also include a hardware firewall.

9. Make sure not to download software from the Internet unless you know what you are downloading. When a dialog box pops up and asks if you want to install some software (especially when you didn’t ask for it), just say no. Download common free software from the companies’ official sites, such as Apple,Microsoft, Macromedia, Adobe, etc.

10. Online technical support companies such as www.support1000.com assists the users in installing antivirus software and takes all the required measures to prevent viruses. Also, they clean the system which is infected by virus through various methods, and also they help in removing spy-ware, mal-ware, etc.,from the infected system. PC users can contact www.support1000.com through phone, email, and online chat.