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Posts Tagged ‘Windows XP’

Black Screen With Blinking Cursor - when the computer is turned on - No Boot Situation

February 26th, 2009 bala 3 comments

When you turn on the computer if you get Black screen with blinking cursor on the top left corner, then it could be a problem with the display adapter.

To diaganose, Reboot the computer and start tapping F8 continuously as soon you see the manufacturer name on the screen.
Select Safemode
Choose the operating system and boot to the desktop
Right Click My Computer -> Properties
Click Hardware Tab -> Device Manager
Look for Display adapter on the list and disable it
Close all the window and reboot the computer in the regular mode

If you able to get in to desktop on the regular mode, go to Device Manager and enable the display adapter.

Right click on the display adapter and click uninstall.
Reboot the computer (It should automatically reinstall the driver)

Issue will be fixed. If it is not then install the display driver from the manufacturer website

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Unable to relaunch MS Outlook after closing down without rebooting the computer

October 16th, 2008 bala No comments

If you have Norton 360 and if you have problem in relaunching MS Outlook without rebooting the computer you can follow the steps listed below.

1. Open Norton 360.
2. Click on Settings.
3. Click Quick Controls -> Uncheck “SymProtect Tamper Protection”
4. Close Norton 360

5. Click Start and click Run.
6. In the Run dialog box, Type the following command and click Ok
Regsvr32.exe /u “C:\Program Files\Norton 360\tpShell.dll”

After performing the above steps please check whether the issue is resolved. If the issue still persist then

1. Click Start and click Run.
2. Type the following command and click Ok
Regsvr32.exe /u “C:\Program Files\Common Files\Symantec
Shared\Backup\buShell.dll”

Now your issue will be completely resolved.

After this make sure you have re-enable Symprotect Tamper Protection without fail.

Cause for this problem is due to the OUTLOOK.EXE process running at the background even after we close the MS Outlook.

As a work around you can also try relaunching MS Outlook after ending the OUTLOOK.EXE process from the task manager. (To open task manager press Ctrl+Alt+Del at the same time)

Trouble installing Windows XP SP3 - KB925877

September 16th, 2008 bala No comments

There are basic steps to be followed if we have trouble in installing Windows XP SP3.

We can try in Clean Boot
We can try manual install by directly downloading it from the Microsoft Website
We can check the windows update services..

but apart from this we can check the svcpack.log for any error.

Recent times we found KB925877 is causing the problem.

After uninstalling KB925877 we would be able to install SP3 without any problem

Click here to download Windows XP SP3

Good luck!

Bala
Support1000.Com - Online Technical Support

Error code 18 in device manager for Zune Device

July 21st, 2008 Mitr4all No comments

Hi Guys,

The other day, I purchased a new Zune 80-GB device. It is a really cool device in the market for MP3 players. As I was going through the forums and pages,many people were not satisfied with the support being offered due to which many hesitate to get the device.

Okay, let me come back to the issue which I encountered on my computer. I got the device, unpacked it, installed the required package, and connected the device to the computer, but the Zune software was not able to detect the device.

So, I went in and checked the Device Manager, was able to see the Zune device with an exclamation mark. When I checked the properties for Zune device inDevice Manager, I got the below error message:

“Reinstall the drivers for this device (Code 18).”

As the error states, I uninstalled the drivers and reinstalled it, but was still getting the same error message. So, I did some research on it and found out that the Windows Media Format was the culprit. So, I implemented the following steps to fix the issue,

* Disconnected the Zune Device from Computer.
* Went to Add or Remove Programs.
* Uninstalled the programs in the following order:
o Zune Language Packs.
o Zune Program.
o Windows Media Player 11 (after uninstalling Windows Media Player, restart the computer).
o Windows Media Format 11 Runtime (if you get this, you will have to restart the computer again).
* Downloaded and installed Windows Media Player and Zune Software.
* Connected the Zune Device to the computer and voila!!! it was detected on the computer and the Zune software.

Happy Zuning.
Mitr4all
http://mitrforall.googlepages.com

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