Support1000

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Microsoft Operating System
Windows 98, xp, Vista ..

Internet Connection
Yahoo DSL, At&t, Comcast ..

Email Setup
Google, Outlook, Eudora ..

Virus Removal
Norton, Avg, Mcafee ..

Home Networking
Linksys, Switch, Belkin ..

Computer Peripheral
Printer, Scanner, Camera, Usb ..

PC Software
MS Office, Nero ..

Free PC Health CheckUp
Pc tune up ..

Free Live Chat Software

Call 1-401-237-3276 to speak to Helpdesk specialist now

24/7 IT Helpdesk services for small and medium business

It’s very important for any businessto keep its Technology infrastructure up & Running seamlessly without any hitch. This could shoot up your cost and could drain your revenue. Support1000 will design and tailor technology support based on your requirements. We plan, design, and maintain technology support where the cost is drastically reduced, yet providing excellent and efficient support. Our helpdesk services will support customers through phone,remote desktop technology, Chat, and E-mail.

Basically, Support1000 offers two IT business setups [Shared Helpdesk Model and Dedicated Helpdesk Model], starting from a single PC to hundreds of PCs. Our customers have the option to choose between the right model based on their business size or volume.

This model is suitable for a business house with less than 50 PCs. In this model, a pool of support1000 team members will support multiple small business users to fix their computer problems 24x7 on as-on-need only basis.

It is self explanatory; this model suits a business house which requires an exclusive team for 24X7 dedicated helpdesk services. The team dedicated for this business will be solely focusing and catering to the needs of the client. Customers signing up for dedicated helpdesk services will get a dedicated toll free number where the technical experts will represent the client.

Supported featues

Shared

Dedicated

Certified Technical Expert

Free Technical Consulting

Remote Desktop Support

Routine PC Health Checkup

Routine PC Fine Tuning

Updating Antivirus Software

Dedicated Toll Free Number

E-mail Support

Chat Support

Shared Toll Free Number

Shared Technical Expert

Helpdesk Ticketing Tool

Intelocking with you Hardware vendor to fix you hardware issues

10 Days Free Trail

Pricing

Contact hd@Support1000.Com for more information on Services and Pricing

Cost-Effective IT helpdesk.
Round-the-Clock Availability.
Cost-Effective IT helpdesk.
Online Ticket Status Tracking.
Hassle-free Quick Setup.
Instant Tech Support.
Full fledged Reporting for Tracking and Reporting.
No Contract.
Secured Remote Support.

Support1000 will take responsibility for support that can be done through Phone, Email and Chat using remote desktop technology. List of some of our support capabilities for your understanding.

Installing and upgrading Windows Operating Systems.
Fixing Windows OS errors and issues.
Helping users to install external hardware.
Setup Internet.
Fix Internet and browser issues.
Setting up wireless routers and access points.
Configuring wireless security.
Setting up the Local Area Network.
Setting up port forwarding and DMZ.
Supporting VPN Network.
Modem Help and Support.
Killing Spywares, Malware and Adwares in your PC.
System Tune up.
Routine Health Checkup.
Email setup and support (Outlook, Lotus Notes and Eudora).
MS Office Support (Word, Access and Excel).
Third party software support.
We provide complete technical solutions for all your computers.

CONTACT US TO GET STARTED FOR COST EFFECTIVE, SEAMLESS, AND HASSLE-FREE SUPPORT.

What is Support1000.com?

Support1000.Com is an online PC / Home Networking / Printer repair service provider for residential and corporate customers at an affordable price with high quality of service to users in North American Continent. Support1000.Com differentiates itself as a unique online technical support company by providing the customers with pay-per-fix model, where the customers need to pay only if their issue is solved. They need not pay just for connecting to an expert engineer.

What services does Support1000.com offer?

Our services cover all PC / Networking / Wireless technology issues from minor to major problems. We support our customers from initial setup to troubleshooting complex issues at various levels on all technological problems.

Why should someone use Support1000.Com services?

Support1000.Com provides a unique billing model where a customer doesn’t have to pay until the problem is fixed. Normally, when we buy a computer, we would have numerous vendors for Desktop Hardware, Laptop Hardware, Operating System, Anti-virus, Spy ware, ISP Internet problem, Wired Networking, Wireless Networking, etc., and you have to pay huge amounts to each and every vendor after a certain time period for support. Anybody who wants a hassle-free support from the experts can avail the services of Support1000.Com at incredibly low price with excellent quality and customer satisfaction.

Who is a Support Engineer?

A Support Engineer is a qualified and experienced Desktop & Home Networking engineer, who can troubleshoot any type or error that may crop up in PC and networking. Support1000.Com selects Support Engineers of high caliber. Our Support Engineers are fully equipped to resolve the issues without wasting time and providing relief to the customers.

How does Support1000.Com Remote Desktop Solution Work?

Support1000.Com is using Microsoft’s Shared View Application to connect through Remote Desktop. It is already preinstalled in Windows XP and Windows Vista. If you ae using other versions of Windows like Windows 2000, etc., you have to download a small application from the Microsoft website and install it in your PC and have a Live ID to connect with your Support Engineer.

Is it safe to use Remote Access?

It is absolutely safe to use Remote Access with Support1000.Com since we are using safe and secure Microsoft’s Shared view Application. Customers need to download the remote access software directly from Microsoft Website. The customers can take or stop the Remote Access anytime they want during the trouble shooting process.

Who should use Support1000.com?

Any customer who is looking for an affordable Technical Support with excellent quality of service should contact Support1000.Com. At the initial stages, we are providing complete support only to customers in North American Continent. However, users from other parts of the globe can avail our services through Email and Chat.

Is the Services Guaranteed?

Yes, all the services at Support1000.Com are guaranteed. Also, the customer has all the rights to call back Support1000.Com and reopen a ticket within five days. The customer can raise a refund request within 10 days if the problem is not solved after reopening a ticket. Please note that our senior support engineer will do a fundamental check to validate the refund claim. Customer has to cooperate with the support engineer to carry out the validation procedure

How do I pay for Support1000.Com Services?

First of all, a customer has to register and create an account with Support1000.Com (it’s free), and they can call, E-mail, create online support ticket or chat with our technicians to fix their PC problem. Once the problem is fixed, the customer will be charged online. No coupons or anything is required to avail the Support1000.Com services. We are constantly working towards making our customer support experience as simple as possible.

What are your hours of operations?

Our online instant support hours are from 6 a.m. PST to 9 p.m. PST. However, our customers can leave a voice message during non-support hours with call back number, call back time and issue description and you can expect a call back. Otherwise, our customers can send an E-mail to support@support1000.com or raise an online ticket in www.support1000.Com by clicking on "Start E-Mail Request" button.

Will I wait in hold?

Definitely no, we give lot of value to our customer’s time and money. Our customers can leave a voice message while waiting to connect to our support engineer by pressing #1 and expect a call back as soon as possible. Please mention your name, E-mail ID, call back number, and issue description without fail.

Is it safe to give my information to Support1000.Com?

Support1000.Com has been hosted in a well secured environment and follows the best industry security standards. Our customer details will not be shared with anybody at any cost and of course, we will be sending our newsletters, technical tips and tricks and offers on a periodic basis. Our customers will be empowered to unsubscribe these newsletters as and when required.

Do you support Google Apps?

Yes, we support our customers to configure their web domains (Mywebsite.com) to use Google Apps applications and integrate its email, calendar, docs and spreadsheet URLs for your domain.

What is the Refund Process?

The customer has all the right to call back Support1000.Com and reopen a ticket within 5 days. The Customer can raise a refund request within 10 days if the problem is not solved after reopening a ticket. Please note that our senior support engineer will do a fundamental check to validate the refund claim. Customer has to cooperate with the support engineer to carry out the validation procedure.

What is a Case Ticket?

When our customers contact Support1000.Com for help through phone, mail, online ticket or chat, we give them a ticket number which will be tagged with the customer ID. Our customers shall use the ticket number to take their case status online and use it as a reference when they call us.

How to track "my case status?"

Customers can track their case status using the ticket number provided while registering the complaint. Using the ticket number, customers can logon to http://www.support1000.com/support/ and feed the ticket number and registered email ID to view the current status of their case.

What is "Call Back Option?"

Our Call Back is very simple. Our customers can send a mail to support@support1000.com or raise an online ticket by clicking on "Start an Email Request" to request our support engineer to give you a call back.

What happens when I leave a Voice Message?

Our next available agent will give you a call back to the number mentioned in voice message to support you to fix your technical problem.

What are all the products Supported?

We support all PC operating systems, applications, and networking devices.