24X7 Non-Stop IT Helpdesk Services
Call 1-877-237-0001 to speak
to Helpdesk Specialist now.
24x7 IT HELPDESK SERVICES for
Small and Medium Business (SMB)
It’s very important for any businessto keep its Technology infrastructure up & Running seamlessly without any hitch. This could shoot up your cost and could drain your revenue. Support1000 will design and tailor technology support based on your
requirements. We plan, design, and maintain technology support where the cost is drastically reduced, yet providing excellent and efficient support. Our helpdesk services will support customers through phone,remote desktop technology, Chat, and E-mail.
Basically, Support1000 offers two IT business setups [Shared Helpdesk Model and Dedicated Helpdesk Model],
starting from a single PC to hundreds of PCs. Our customers have
the option to choose between the right model based on their business
size or volume.
Shared Helpdesk Model:
This model is suitable for a business
house with less than 50 PCs. In this model, a pool of support1000 team
members will support multiple small business users to fix their computer
problems 24x7 on as-on-need only basis.
Dedicated Helpdesk Model:
It is self explanatory; this model
suits a business house which requires an exclusive team for 24X7 dedicated
helpdesk services. The team dedicated for this business will be solely
focusing and catering to the needs of the client. Customers signing
up for dedicated helpdesk services will get a dedicated toll free number
where the technical experts will represent the client.
Shared vs. Dedicated Helpdesk:
| Supported
Features |
Shared |
Dedicated |
| Certified Technical
Expert |
TIC |
TIC |
| Free Technical Consulting |
TIC |
TIC |
| Remote Desktop Support |
TIC |
TIC |
| Routine PC Health
Checkup |
TIC |
TIC |
| Routine PC Fine Tuning |
TIC |
TIC |
| Updating Antivirus
Software |
TIC |
TIC |
| Dedicated Toll Free
Number |
Cross |
TIC |
| E-mail Support |
TIC |
TIC |
| Chat Support |
TIC |
TIC |
| Shared Toll Free
Number |
TIC |
Cross |
| Shared Technical
Expert |
TIC |
Cross |
| Helpdesk Ticketing
Tool |
TIC |
TIC |
| Intelocking with
you Hardware vendor to fix you hardware issues |
Cross |
TIC |
| 10 Days Free Trail |
TIC |
TIC |
| Pricing |
| Contact Sales@Support1000.Com for more information on Services and Pricing |
Advantages :
- Cost-Effective IT helpdesk.
- Round-the-Clock Availability.
- Online Ticket Status Tracking.
- Hassle-free Quick Setup.
- Instant Tech Support.
- Full fledged Reporting
for Tracking and Reporting.
- No Contract.
- Secured Remote Support.
Scope of Support
Support1000 will take responsibility
for support that can be done through Phone, Email and Chat using remote
desktop technology. List of some of our support capabilities for your
understanding.
“Bala following Should be in a Table*
Installing and upgrading Windows Operating
Systems.
Fixing Windows OS errors and issues.
Helping users to install external hardware.
Setup Internet.
Fix Internet and browser issues.
Setting up wireless routers and access
points.
Configuring wireless security.
Setting up the Local Area Network.
Setting up port forwarding and DMZ.
Supporting VPN Network.
Modem Help and Support.
Killing Spywares, Malware and Adwares
in your PC.
System Tune up.
Routine Health Checkup.
Email setup and support (Outlook, Lotus
Notes and Eudora).
MS Office Support (Word, Access and
Excel).
Third party software support.
We provide complete technical solutions
for all your computers. CONTACT US TO GET STARTED FOR COST EFFECTIVE,
SEAMLESS, AND HASSLE-FREE SUPPORT.
*Bala : A Nice and Pleasant Image with
Contact Details and for tag lines*
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What is Support1000.com? 